tentree x Mala Candle tentree

Speedy Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL, and other major global carriers, we can offer a variety shipping options. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and precise specifications. Your products will be subjected to an extensive inspection and be properly packaged prior to being delivered. Every day, we deliver to thousands of clients in multiple countries. The fact that we're determined to become the largest online retailer in the world is evident. We have distribution centers and warehouses in Europe and in the USA.

Note: Orders that contain more than one item are assigned a processing time depending on the item.

We will carefully examine all items ordered before shipping. The majority of orders are shipped within 48 hours. It is expected that delivery will take between three and seven days.

Returns

The stock is constantly changing. It is not managed entirely by us, since we are involved with multiple entities, including the factory and the storage. Stocks are subject to change at any time. Be aware that your order will be out of stock when your order has been made.

Our policy lasts for 30 days. If you don't receive the product within 30 days, we are not able to issue a refund or an exchange.

For your item to be eligible for return the item must not be opened and in the condition you received it in. It should also be in the original packaging.